Shipping Information
All our fantastic products come directly a Toronto, Canada factory. This means we can provide you with one of the fastest processing times for window shades in Canada. In normal circumstances, your order will be ready for shipment in just 2 business days.
Free Shipping
We are delighted to offer free standard shipping to most places in Canada. Just a reminder, additional shipping charges may apply to remote areas or for large/heavy items. Don't worry, we'll let you know about any charges before preparing your order. Sales tax is applied based on the province or territory where the item is shipped.
For international shipping, costs are based on your order's weight and the chosen delivery method. To find out how much your order will cost, add the items to your cart and proceed to checkout.
Delivery Location
Our products are currently available for delivery to addresses in Canada and the United States of America. If you're outside these areas, drop us a line at info@offcutshades.com for assistance.
Delivery Time
Delivery times are estimates starting from the shipping date, not the order date. They're guides, subject to the acceptance and approval of your order. Heads up, we don't ship on Saturdays or Sundays. Dates may vary due to carrier practices, delivery location, method, and the items ordered. Products might be delivered in separate shipments.
Damaged Items in Transport
If there's any damage to the product or packaging upon delivery, let us know at info@offcutshades.com within 7 days of receiving your order. Unfortunately, we can't replace or refund damaged goods after this period. Remember, a picture speaks volumes when submitting your claim.
For special delivery instructions or any questions about your order's delivery and shipment, feel free to reach out to us at info@offcutshades.com. We're here to help!